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These terms set out how your account on waktigel works — what we commit to, what you agree to, and how transactions through GoPay, LinkAja, and Bank Transfer are handled. Access and eligibility depend on local law and apply only where permitted in your region.
By creating an account on waktigel, you enter into an agreement governed by these terms. They cover how your account is opened, how you fund it using GoPay, LinkAja, or Bank Transfer, how session data moves between your devices, and what happens when you contact support. We keep these terms current and will notify you of material changes through your registered account contact. Where a section of these terms conflicts with applicable local regulation in Indonesia, local regulation takes precedence. Nothing here overrides the rights you hold under Indonesian consumer law. We do not collect payment details directly — GoPay, LinkAja, and Bank Transfer each operate under their own terms when processing a deposit or withdrawal. Your role is to ensure the account name on your wallet matches the name on your waktigel account; mismatches may require additional verification steps shown in your account dashboard. If any term is found unenforceable, the remainder of this agreement stays in effect. Questions about specific clauses can be raised through the support channel listed in the contact section below.
Deposits and withdrawals via GoPay flow through GoPay's own payment infrastructure. waktigel records the transaction reference in your account history; the GoPay app shows the corresponding debit or credit on your wallet side.
LinkAja transfers are logged against your account at the point of confirmation. Verify that your registered mobile number matches the LinkAja account you use, as shown in the payment step inside your account.
Direct bank transfers require the reference code displayed at checkout. Without that code, matching your transfer to your account takes longer. The current status of any pending transfer is shown in your account dashboard after login.
These terms apply to activity conducted through your waktigel account in regions where access is permitted under local law. The scope below clarifies which areas are covered and where third-party terms take over.
Login, session management, and device continuity across mobile and desktop are governed by these terms. Your account state travels with you when you switch between a saved Wi-Fi connection and mobile data.
Funding and withdrawal instructions initiated inside your account fall under this policy up to the point the request leaves our system. From that point, GoPay, LinkAja, or your bank's own terms apply.
Game titles available in the lobby — including content from CQ9, PG Soft, Pragmatic Play, Spadegaming, Habanero, and Microgaming — are provided under licence arrangements that sit alongside, not inside, these terms.
External links, wallet apps, and payment processors operate under their own policies. waktigel is not responsible for the terms, availability, or conduct of those third-party services.
You have several concrete options for managing how your information is held and how your account operates. To review your transaction history, open the account dashboard after login — every deposit and withdrawal logged against your account is listed there with a date and reference. To correct account details such as your registered name or contact information, go to the profile section and follow the fields shown; some changes require identity verification as described on that screen. If you believe a transaction record is incorrect, raise it through the support form and include the reference number shown in your history. You can also request a summary of the account data we hold, or ask us to close your account entirely, by contacting support directly.
Your full transaction history is available in the account dashboard at any time after login. Each entry shows the method used — GoPay, LinkAja, or Bank Transfer — along with the reference and status.
Profile fields including name and contact details can be edited in the account settings section. Where verification is required, the screen shows which documents or steps apply.
Disputed records or unclear charges can be submitted via the support form. Include the transaction reference from your dashboard so the team can locate the correct entry quickly.
To request a data summary or account closure, contact support directly. We aim to acknowledge such requests and follow the steps outlined in the support section below.
Open the chat widget from any page after login. Use this route for account access questions, transaction references, or clarifications about these terms.
Send policy-related questions to our support address shown in your account settings. Include your account ID and the specific clause or transaction you are asking about.
The Help Centre in your account contains answers to common questions about account setup, payment steps, and how these terms apply to specific situations.
We store the information you provide at registration and the transaction records generated by your activity. This data is used to operate your account and is not sold to third parties. Retention periods follow applicable Indonesian data regulations.
Waktigel uses session cookies to keep you logged in as you move between game categories and your account dashboard. You can manage cookie preferences through your browser settings; disabling session cookies will affect login continuity.
Your account is protected by the login credentials you set. We recommend using a unique password not shared with your GoPay or LinkAja accounts. If you suspect unauthorised access, contact support immediately using the live chat channel.
When these terms change in a material way, we notify you at your registered contact before the change takes effect. To request a copy of your account data or ask a question about a specific clause, use the email support channel listed above.
The version in effect at the time you use your account applies. When we update these terms materially, we notify you through your registered contact before the change takes effect. The current version is always shown on this page.
These terms govern the instruction you send from your waktigel account. Once that instruction leaves our system, GoPay's or LinkAja's own terms apply to the transfer itself. You can find those in the respective wallet apps.
Log in and open your account dashboard. Transaction records and profile data are listed there. For a broader summary of data held against your account, send a request through the email support channel with your account ID.
Yes. Contact support through live chat or email to request account closure. We will confirm receipt and follow the steps shown in the Help Centre. Any balance in your account wallet will need to be withdrawn before closure is finalised.
Local Indonesian regulation takes precedence where there is a conflict. The rest of the terms remain in effect. If you have a question about a specific clause and how it applies in your region, raise it with our support team.
Open your account dashboard and note the transaction reference number for the entry in question. Then submit a query through the support form or live chat. Including that reference number helps the team locate the record and respond accurately.